SureBuy.io – Privacy Policy
Effective Date: 4/21/2025
This Privacy Policy explains how SureBuy.io ("we," "our," or "us") collects, uses, and protects your information when you use our website and services.
By using SureBuy.io, you agree to the practices described below.
1. Information We Collect
We collect the following types of information:
a. User-Provided Information
Name and email address – when you sign up for an account or contact us.
Listing input data – any marketplace listing descriptions, titles, prices, and other related data you submit for analysis.
b. Automatically Collected Information
We may collect limited technical data such as IP address, browser type, and usage logs to help improve the service, prevent abuse, and analyze trends.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To deliver AI-based analysis and generate results.
- To personalize your experience and track past scans (for paid users).
- To communicate with you about your account or provide customer support.
- To improve our algorithms and enhance platform performance.
- To enforce our Terms of Service and prevent misuse.
We do not sell or share your personal information with third parties for marketing purposes.
3. Payment Processing
All billing and payments are handled securely through Stripe, a third-party payment processor. We do not store or process your credit card or payment details on our servers.
Stripe's use of your data is governed by their Privacy Policy.
4. Data Storage and Retention
We retain user inputs and associated analysis results to allow history access (for paid accounts) and improve our AI models.
Your name and email are stored securely in our user database and are never shared publicly.
You may request deletion of your account and data by contacting us at support@surebuy.io.
5. Cookies and Tracking
We may use cookies or local storage to enhance your experience (e.g., remembering your login session). You can disable cookies in your browser settings, but this may limit functionality.
6. Security
We implement reasonable safeguards to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission over the Internet is 100% secure.
7. Children's Privacy
SureBuy.io is not intended for users under the age of 13, and we do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. If changes are material, we will notify users via email or on the site. Continued use of the service after changes constitutes your acceptance.
9. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us at:
Email: support@surebuy.io